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Q & A

Is the Sure-Step floor safety product that Volunteer Non-slip Services uses a coating that is applied to my floors?

Answer: This product is not a coating, but rather a sophisticated chemical process that takes place at a microscopic level to react with both hard and soft minerals in all hard-surface flooring.

 

Will applying this process change the appearance of my floors?

Answer: Our proprietary product and process will not change the appearance of your floors as the protection it provides is invisible. This treatment is a clean process and will often leave your floors looking cleaner and newer than when we started. Other than looking cleaner, your floor's appearance will remain unchanged.

 

How much time is required to pass before the floor can be used after the application of your floor safety treatment?

Answer: You can walk on the floor immediately after the non-slip treatment has been applied and neutralized, so there is no downtime for drying or curing. Once a surface is treated, 100% of the solution is neutralized and then removed.

 

Will this floor safety treatment chip, peel, or discolor?

Answer: No, since this is not a film or coating, our floor safety treatment will never chip, peel, or discolor.

 

Does your product/treatment come with any type of guarantee?

Answer: Yes, we provide a written guarantee of a minimum of 1-year on our commercial flooring treatments and a minimum of 2-years on residential flooring treatments. We also provide a 5-year written guarantee on our proprietary bathtub safety applications.

 

For my commercial flooring areas, will I still need to use walk-off mats for added safety measures for my guests?

Answer: No. In fact, those mats likely represent a greater risk for slips and trips than if they were removed. Our proprietary floor safety treatment minimizes slip-falls by increasing the dynamic coefficient of friction (DCOF) by 200% - 400%, confirmed and validated using the BOT-3000E digital tribometer after treatment.

 

Is your floor safety treatment expensive?

Answer: No, not at all. In fact, the safety and peace-of-mind our floor treatment delivers amounts to pennies on the dollar when compared to costs associated with slip-fall injuries. Costs vary depending on square footage, flooring type, and surface conditions, but we are happy to provide a no-cost, no-obligation proposal and demonstration for your consideration.

 

Is your floor safety treatment available only for tile floors?

Answer: No, our safety treatment is developed and proven for Concrete, Spanish Tile, Quarry Tile, Glazed Brick, Terrazzo, Ceramic Tile, Marble, Granite. We also have special treatment options for Porcelain/Enamel bathtubs that provide the same safety against "slippery when wet" conditions.

 

Is special floor maintenance required after the application of the floor safety treatment?

Answer: After application, most floors do not require any special maintenance to maintain slip-resistance. Environments such as commercial kitchens will require the use of products that eliminate grease and prevent buildup that could reduce slip resistance. We can recommend a cleaning regimen to your staff using our products or we also offer maintenance plans at additional cost if interested.

 

How can I get more information and possibly see a demonstration of the product/process?

Answer: Contact us via the link on this site or by phone to schedule a no-cost, no-obligation complimentary assessment and demonstration. We're pretty confident you'll be amazed at what you see.

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